Hello! 

I use all natural stones set in sterling silver in my creations. Some faceted gemstones may be heat treated and will be described as so in the items' description. Some pieces are quite delicate and I recommend removing the jewelry before washing and leaving the jewels safe at home when participating in a contact sport of any nature. 

EMAIL:

I check email Monday through Thursday & Sundays at melmuhsjewelry@gmail.com.  

PAYMENTS: 

Payments are securely accepted through PayPal or with credit card.

ORDERS/RETURNS: 

Orders will be processed in 2-3 days. I am currently shipping in the United States and territories using USPS Priority Mail Flat Rate which includes a tracking number, insurance of $50 and a 2-3 day delivery time after orders are processed. Free domestic shipping on orders.

International shipping includes Canada and most Western European countries. If you do not see your country listed please contact me, so we can get the jewelry piece you desire shipped to you. International shipping is through USPS International Priority Mail Flat Rate and costs $17.00 and includes a tracking number, insurance up to $100 and a 6-10 day delivery time.

If you would like more insurance coverage on your purchase please contact me at melmuhsjewelry@gmail.com.

All sales are final. Once the jewelry ships it is out of my hands. It means so much to me to share my creative silversmithing with others around the world, so I pack each order securely and with the utmost care. I do not refund damaged or lost jewelry. I have yet to have a customer who has had a lost or damaged order, but if an order does not arrive on time, please check with your local post office using the tracking number I will email you at time of shipment. A claim can be made if the item is lost. If you are in a leasing community please check with your leasing office for the package may have been delivered to the wrong mailbox.

SOCIAL MEDIA:

If you would like to see what the jewelry looks like worn or be informed of upcoming store announcements check out Mel Muhs Jewelry on Instagram and Pinterest.